Contact Backwardfish.com

Contact Backwardfish.com - Christian Clothing & T-Shirts for Girls!

Backwardfish.com

315 Gradle Drive

Carmel, IN 46032

1-800-796-8731 - Outside US: 317-843-2538

Fax: 317-844-5388

customerservice@backwardfish.com

HOURS: 9am-5pm est Monday-Friday

FAQ

,Frequently Asked Questions - Any other questions? Call us at 317-727-6478.

 1. Are you a Christian Company?

2. How long does it take to ship my order?

3. How can I pay for my order?

4. Do you sell gift certificates?

5. Do you have a return policy?

6. What is your shipping cost?

7. Do you give discounts for bulk orders?

 

 1. Are you a Christian Company?

Yes, Backwardfish was founded in 1998 as a Christian company.

 

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 2. How long does it take to ship my order?

All orders are shipped within 48 hours from when you place your order. Amazingly, we do offer OVERNIGHT, 3 Business Day, and 5 Business Day Rush options for an extra charge. All orders are shipped from our Indiana Printing Facility.

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3. How can I pay for my order?

Our store is hosted by Yahoo! Merchant Solutions . This is a widely used and trusted payment solution. You can use your MasterCard, VISA, or Discover Card. You can also call in your order during normal business hours of 9am-5pm est Monday-Friday at 1-800-796-8731. We do not accept checks, money order, or COD orders. We also do not accept Purchase Orders. If you are located in the Indianapolis, IN area you are welcome to pick up your order and pay on site.

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4. Do you sell gift certificates?

Not at this time. Sorry : (

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5. Do you have a return policy?

Yes, we do. Please click on the Returns Tab in the CONTACT section for Return Instructions.

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6. What is your shipping cost?

Your shipping is calculated in "real-time" based upon the UPS rate chart for your destination. You can ship UPS Ground, 3-Day Select, 2nd Day Air, Next Day Air, or Canada Standard. All orders placed before 3pm EST will be shipped same day.

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7. Do you give discounts for bulk orders?

Yes, we do give discounts for bulk orders. Call us with all bulk pricing inquiries. Your bulk pricing contact is Michelle Heltzel at 1-800-796-8731 ext. 203 or michelle@backwardfish.com.

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Returns & Exchanges

We do accept Returns & Exchanges EXCEPT FOR CUSTOMIZED ITEMS. There is a seperate form for Returns & Exchanges. Below are the links to the forms.

RETURN FORM

EXCHANGE FORM

Wholesale Inquiries

If you are interested in Wholesale Pricing or Custom Printed Bulk Orders please contact our Wholesale Manager: Michelle Heltzel : 1-800-796-8731, ext. 203 or michelle@backwardfish.com.

Customer Comments

 

Dear BKF - we love your new products! Let your light shine!

Shout out to BKF from Trinity Church in Kansas!

Thanks for the FREE Christian Girl stickers with my order! You rock!

OMG! I love this site!

Mission Statement

Our corporate mission is to design, manufacture, and market Christian themed t-shirts, clothing, and accessories to Christian Girls. It is our hope and intent to operate our business in such a way that glorifies Jesus Christ. 10% of our Gross Sales are tithed to our local Churches here in Carmel, Indiana.

 

(c) Backwardfish.com : 315 Gradle Drive : Carmel, IN 46032 : 800-796-8731 : customerservice@backwardfish.com
Christian T-Shirts : Christian Clothing : Christian Sweatshirts : Christian Buttons : Christian Accessories